Shipping & Retours

Shipping costs

irrespective of weight and size

within Germany: free of charge
nto Austria, Belgium, Netherlands, Poland, Czech Republic: € 4.00
to Liechtenstein / Switzerland: € 8.00

to Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden: €9.50

 

Shipping regions and delivery times

We currently ship within Germany, to Austria, Belgium, Netherlands, Poland, Czech Republic, Liechtenstein, Switzerland, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Delivery time within Germany is 2 to 4 working days,
outside Germany 2 to 8 working days.

 

Retour

Consumers have a fourteen-day right of cancellation. The item received can be returned within the specified period. We will bear the direct costs of returning the goods if the return is made within Germany. Without prejudice to your statutory rights, we will provide you with free return labels for your return shipment within Germany. We will send you the return label by e-mail. You can hand in the return shipment at a parcel shop of the respective provider in Germany.

 

Refunds

If you are entitled to a refund or other credit, you will receive the refund/credit to the payment method you selected at the time of purchase.